If you are not satisfied with your purchase for any reason you may return it to Bunny Bumpkin provided that it is within 14 days of purchase and in the same condition that you received it.
Please send an email with ‘returns’ in the email title, to firstname.lastname@example.org stating the order number, item description and the reason for return. Please state also if you want a refund or replacement (e.g. a different size).
Bunny Bumpkin will then authorise your return and advise you of the return address.
When returning the item it is important that you ask the post office for proof of postage (which is free) as unfortunately Bunny Bumpkin cannot be responsible for returns which are lost in the post.
Please allow 14 days for your return to be processed.
For refunds Bunny Bumpkin will refund the item price. We regret that we are unable to refund delivery charges and returns postage costs.
We do not charge for delivery on exchange orders for customers in the UK or Ireland. Orders to international destinations will be subject to a shipping charge. For some countries, local import duties may be charged at port of entry and local import taxes may be payable on receipt.
Terms & Conditions:
We aim to offer you complete satisfaction with the goods and services that we provide to you. By placing an order on line, you agree to accept our terms and conditions. These terms do not affect your statutory rights. We reserve the right to make changes at any time to these terms and conditions. It is the responsibility of the customer to check for any continued changes to these terms and conditions. Use of this website will deem that you accept these terms and conditions.
You can place an order for products to bunnybumpkin.com by completing the required details at the checkout screen. All prices provided are in £UK Sterling unless otherwise stated. Goods supplied are not for resale. We make every effort to ensure that all information on our website is as accurate as possible. However, if we do discover an error in the price or description of an item, we reserve the right to cancel your order and advise you of the changes that are to be made.
Acceptance of Order:
We will notify you of our acceptance of your order by email periodically after we receive it. At this point both parties enter into a binding agreement and will be subject to our terms and conditions.
Methods of Payment
We accept payments by the following methods:
We use Nochex, a secure online payment system to process all payments. All payments are subject to validation checks and authorisation by the card issuer. We will not be held liable for any delay in delivery or non-delivery due to non-authorisation of payment by the card issuer. As we are not responsible for the operation of the secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide via such link
All text, images, designs and logos contained within this website remain the property of Bunny Bumpkin and are subject to copyright. The copy, print or download of any or part of this website for commercial use is expressly prohibited.
For domestic deliveries (UK) our aim is to deliver your products within seven working days of acceptance of your order. European and International deliveries could take longer. If this is not possible we will inform you in writing and provide you with a best possible delivery date. All deliveries will be made to the address specified by you on the order. If we are unable to deliver to an address specified by you we will inform you in writing. We will then make arrangements to deliver the goods to an alternate address specified by you, cancel the order and issue a full refund, or make alternate arrangements for collection of the goods at your cost.
Transfer of title
Transfer of title and ownership of the goods shall pass to you upon receipt of payment in full by your card issuer.
We offer shipping to the UK, Europe and Worldwide. Our preferred shipment method is with Royal Mail, but we reserve the right to use alternate methods of shipment where preferable without notice.
For international destinations local import duties may be charged at port of entry and local import taxes may be payable on receipt. Such duties and taxes are the responsibility of the buyer.